Canceling or Changing your Online Reservation
If your plans change, your Santikos.com ticket may be refunded up to 1 hour before the purchased showtime.
For immediate refund assistance, contact our Guest Care Center
Monday – Sunday 11am-8pm
Or you can use the Automated Refund Process below.
Your refund is being processed.
- Tickets purchased using the Santikos mobile app cannot be refunded through this page.
- Tickets purchased using Santikos Loyalty Rewards cannot be refunded through this page.
- Tickets purchased using multiple payment methods on same transaction (credit card and Loyalty Rewards or Gift Card) cannot be refunded using this page
- Tickets purchased using 3rd parties like Fandango.com or Movietickets.com can only be processed by those parties and are subject to their rules.